Privacy Policy
AUS STARTER AND ALTERNATOR EXPERT AND ALTERNATOR ENTERPRISES PTY LTD, ABN 70 618 991 647 (“Aus starter and alternator expert”) takes all reasonable steps to implement processes and procedures to safeguard personal information. While not claiming to be a statement of compliance, this Privacy Policy outlines Aus starter and alternator expert use, collection, and storage of personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 2017 (Cth) (“Law”).
This Privacy Policy applies to all personal information collected by Aus starter and alternator expert in the course of providing services to clients, regardless of the source of that personal information.
This Privacy Policy should be read in conjunction with Aus starter and alternator expert Terms and Conditions when using the site and interacting with Aus starter and alternator expert.
1. Definitions
Terms that are capitalized in this Privacy Policy are defined below, unless the context indicates otherwise:
- Site: https://ausstarter.com.au/
- Personal Information: Information or an opinion about an identified individual, or an individual who is reasonably identifiable: a) whether the information or opinion is true or not; and b) whether the information or opinion is recorded in a material form or not.
- Privacy Policy: This privacy policy and amendments made to it.
2. Collection of Personal Information
2.1 Collection of Personal Information
Aus starter and alternator expert collects personal information about clients and potential clients to provide the services they have requested. If this information is not provided, Aus starter and alternator expert may not be able to provide clients with the requested services.
Aus starter and alternator expert endeavors to collect personal information from clients directly. Information obtained from third parties or publicly available sources is limited to circumstances where the client has consented, either expressly or impliedly.
2.2 Types of Personal Information Collected
The personal information Aus starter and alternator expert collects includes a person’s first and last names, email address, business name, and any other personal information provided to them.
2.3 Purpose of Collection and Use
Aus starter and alternator expert collects, holds, uses, and discloses personal information to deliver and improve the services provided to clients. Generally, clients are only obliged to provide information necessary for Aus starter and alternator expert to provide services. However, if clients do not provide certain types of personal information, Aus starter and alternator expert may be unable to provide the requested services.
2.4 Collection of Information from the Internet
Aus starter and alternator expert collects information from the site and from interactions with clients. This information is held in digital format only.
3. Access, Correction & Complaint Procedure
3.1 Accessing Personal Information
If a client would like to access or correct personal information that Aus starter and alternator expert holds about them, please contact the relevant office of Aus starter and alternator expert. Clients will need to identify themselves to the reasonable satisfaction of Aus starter and alternator expert before any personal information is provided.
3.2 Complaints Procedure
If a client has a complaint about Aus starter and alternator expert’s collection or use of personal information, they are requested to contact Aus starter and alternator expert initially. If the client is not satisfied with the outcome of the investigation and report on an alleged breach of the Australian Privacy Principles, they are encouraged to seek further assistance.
3.3 Transfer of Personal Information outside Australia
Aus starter and alternator expert takes reasonable steps to ensure that service providers for website hosting and database administration act in accordance with the Australian Privacy Principles and have signed confidentiality undertakings. Aus starter and alternator expert uses only recognized service providers who use enterprise-level software with up-to-date SSL encryption.
3.4 Anonymity and Use of Pseudonyms
Where practical and reasonable, Aus starter and alternator expert provides clients the opportunity to use pseudonyms. When appropriate, Aus starter and alternator expert offers clients the option to interact anonymously.
3.5 Handling Unsolicited Personal Information
Aus starter and alternator expert only collects personal information about individuals by lawful and fair means.
3.6 Notice of Collection of Personal Information
Where possible, Aus starter and alternator expert notifies clients when collecting personal information, which is subject to this Privacy Policy.
4. Integrity of Personal Information
4.1 Security Measures
Aus starter and alternator expert takes reasonable steps to protect personal information from misuse, loss, and unauthorized access. Further, Aus starter and alternator expert takes reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for the collected purpose.
4.2 Accuracy
Aus starter and alternator expert takes reasonable steps to ensure that the personal information collected, used, or disclosed is accurate, complete, and up-to-date.
4.3 Security
Aus starter and alternator expert takes reasonable steps to safeguard the disclosure of personal information from third parties, contractors, and staff. Aus starter and alternator expert has up-to-date procedures and policies related to information technology and strives for best practices in this area.
5. Changes to Privacy Policy
This Privacy Policy may change from time to time.
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